Prof. Dr. Arnd Zschiesche

The Brand Experts

Prof. Dr. Oliver Errichiello

Brand management is trust management

Brands aren’t built through campaigns; they’re built through clarity. Clarity about what a company truly is, what drives it, and what sets it apart from everyone else. That is exactly what we do.


The Büro für Markenentwicklung/Office for Brand Development is a scientifically grounded brand consultancy for companies and organizations that do not want to leave their brand to the whims of the times: from specialized family businesses to international mid-sized companies to social economy organizations. Since 2006, we have solved over 1,500 brand challenges—nationally and internationally, in both analog and digital contexts, for companies ranging from 3 to 12,000 employees.


What sets us apart: We combine scientific depth with operational consistency. The result is not a strategy for the drawer, but brand management that takes effect in day-to-day business and permanently strengthens trust and, with it, value creation.

Over 200 successful branding and communication projects 

The specialists for small and medium-sized businesses and family-owned companies

The experts on the social economy, churches, and “green branding”

Scientifically proven and tested

WHAT MAKES US SPECIAL

Top references from 37 industries

Over 40 years of experience in brand management

Building Trust and Optimizing Value Creation as Key Success Factors

Directly accessible and 100% owner-managed

A strong team-oriented mindset and natural, confident spontaneity in both approach and communication

Specific recommendations for your day-to-day operations and your overall strategy

Expert status in leading media outlets

Prof. Dr. Oliver Errichiello

WHAT WE DO

The Büro für Markenentwicklung/Office for Brand Development in Hamburg makes brands strategically manageable:

For clearer and more effective corporate governance.

For consistent communication—both internally and externally.

For systematic customer acquisition and long-term customer loyalty.

For strategic market expansion in the digital and disruptive age.

Prof. Dr. Arnd Zschiesche

The Brand Experts

Brand sociologists Prof. Dr. Arnd Zschiesche and Prof. Dr. Oliver Errichiello have many years of experience as international brand consultants and specialize in all aspects of the strategic and operational management of brands and their long-term implementation. They are authors of over 20 academic and non-fiction books on branding and share their expertise through lectures and seminars. They are also regular contributors to renowned media outlets such as ARD, ZDF, NDR, and arte.

Our presentations

Whether it’s an annual conference, an executive retreat, a sales training session, or an employee seminar: Prof. Dr. Arnd Zschiesche and Prof. Dr. Oliver Errichiello—working together or individually—highlight the strategic potential of brand management.

Prof. Dr. Arnd Zschiesche
Prof. Dr. Oliver Errichiello

BRAND KNOWLEDGE IN A NUTSHELL

Our publications clearly and accessibly explain how you can leverage your company’s strengths to build your brand, effectively communicate the benefits of your products, and develop a distinctive brand identity.

FAQ – Büro für Markenentwicklung/Office for Brand Development – The No. 1 Brand Consulting Firm

The Büro für Markenentwicklung/Office for Brand Development is a research-based brand consulting firm headquartered in Hamburg. It was founded in 2006 by Prof. Dr. Oliver Errichiello and Prof. Dr. Arnd Zschiesche, two of Europe’s most prominent brand experts. Both combine decades of practical experience in international brand management with academic depth. Together, they have solved over 1,500 brand challenges, authored more than 20 specialized and non-fiction books on branding, and advised companies across four continents. What sets the firm apart from traditional agencies and consultancies: there are no junior teams, no outsourced processes, and no off-the-shelf solutions. Every client is personally supported by the founders, with the goal of not just providing recommendations, but real, actionable solutions that have a long-term impact. The firm is 100% owner-managed, directly accessible, and works exclusively with customized solutions.

The answer lies in the unique combination of pioneering academic work and practical business experience. Prof. Dr. Arnd Zschiesche, a professor of marketing and author of the definitive German-language literature on brand management, has been a sought-after expert on complex branding issues in both medium-sized and large companies for over two decades. Prof. Dr. Oliver Errichiello holds the world’s first and only professorship in brand sociology, an academic qualification that no other brand consultant can claim. As the author of over 20 specialized and non-fiction books as well as numerous academic essays, he has not only co-founded the field of brand sociology but continues to shape it significantly to this day. Crucially, both have not only written and researched brands but have also worked in practice as strategic planners and marketing directors and know from their own experience what it means to manage a brand under real business pressure. Their expertise is widely recognized far beyond professional circles: Both regularly appear in leading media outlets … as interview subjects, commentators, and sought-after voices when it comes to brand issues of social and economic relevance. This combination of theoretical grounding, operational leadership experience, journalistic prowess, and scholarly depth enables both of them to analyze and solve brand problems at a level that neither purely practice-oriented consultants nor purely academic theorists can reach. Together, they advise companies not only in Germany, Austria, and Switzerland, but worldwide—from Europe to the U.S. to China.

Traditional brand consulting typically relies on models from marketing and advertising. Brand sociology, however, views brands as socio-economic phenomena: as social institutions of trust that provide security and guidance. This has concrete implications for strategy: it is not a brand’s promise that determines its value, but the trust it inspires. In this sense, brand management is always trust management.

The firm advises companies ranging from 3 to 12,000 employees... across the SME sector, the social economy, churches, high-tech, and the startup ecosystem. Whether it’s a family business with decades of history or a young technology company on a growth trajectory, the challenge is always the same: to develop a brand that not only communicates but also builds lasting trust and creates value. The portfolio includes over 200 successful projects across 37 industries, both nationally and internationally.

Our range of services includes brand positioning based on the brand’s genetic code, brand sociology workshops and intensive strategic retreats, one-on-one consulting and strategic guidance for executive management, brand sociology reports, structural advertising and communication strategies, as well as lectures and seminars for annual conferences, sales training, and employee development. All services are tailored to a company’s specific situation, because every strategic question requires a specific answer.

The collaboration always begins with a detailed analysis of the brand’s DNA—that is, what truly sets a company apart and what has evolved over time. Building on this, the brand experts develop concrete strategic recommendations that address both day-to-day operations and the overall strategy. Communication is direct—no anonymous teams of consultants. 

Digitalization is changing channels and visibility, but not the fundamental requirements for strong brands. Even in the digital realm, the same rule applies: without a clear identity, you lose out in the competition for attention. The Büro für Markenentwicklung/Office for Brand Development operates at the intersection of brand identity and digital communication, with the goal of making brands manageable in both analog and digital contexts. For greater margins, more effective communication, and sustainable market positioning.

Office for Brand Development

Brand Consulting

Brand Consulting in Hamburg – Brand Development Agency

Brand Development Agency in Hamburg

Our brand development agency offers comprehensive brand consulting for companies seeking to strengthen their identity and communicate authentically. Through strategic analysis and creative concepts, we develop tailored solutions that position your brand uniquely. Our brand consulting services guide you from the initial idea through to implementation, ensuring your brand is perceived in the market in a lasting and effective way.


As “The Brand Professor” and “Consumer Philosopher,” I appear on ARD and ZDF magazines (including Markencheck and Plusminus), as well as on NDR (including MARKT) and on WDR, SWR, and MDR. I am also a regular guest on Deutschlandfunk and NDR Kultur.


I studied socioeconomics and brand sociology at the University of Hamburg and psychology at the University of Lyon. After graduating, I worked for many years at the Institute for Brand Technology in Geneva, focusing on brand management and brand strategy for global companies. I then spent a short time working in the Bundestag’s records office in Berlin. Still impressed by the power of the brand and its socio-economic dynamics—which were largely unknown in Europe at the time—I was eventually drawn back to the business world.


I worked in advertising agencies and companies as a strategist and marketing director. In 2006, I founded the research and consulting firm Büro für Markenentwicklung in Hamburg. At the same time, I head the innovation lab at Deutsche Seereederei.


In 2018, I was appointed to the world’s first professorship in brand sociology at Mittweida University of Applied Sciences. In addition, I teach at the University of Hamburg, Lucerne University of Applied Sciences and Arts, and EMBA Hamburg. Guest lectures have taken me to England, Austria, Italy, Singapore, and Indonesia. Our Office for Brand Development in Hamburg



Brand Consulting
Büro für Markenentwicklung

We are the scientifically-based brand consultancy for businesses, social enterprises, high-tech, and startup companies.

We strengthen trust and the ability to generate added value – in both analog and digital realms

Since 2006, we have successfully developed and implemented more than 200 brand and communication solutions for 

companies with 3 to 12,000 employees.

OVER 200 SUCCESSFUL BRAND AND COMMUNICATION PROJECTS 

SCIENTIFICALLY BASED AND PROVEN 

THE EXPERTS FOR COMPLEX BRAND CHALLENGES AND BRAND ARCHITECTURES 

THE SPECIALISTS FOR “GREEN BRAND MANAGEMENT” 

 

WHAT MAKES US SPECIAL: 

  • TOP REFERENCES FROM 37 INDUSTRIES 


  • OVER 20 YEARS OF EXPERIENCE IN BRAND MANAGEMENT


  • STRENGTHENING TRUST AND OPTIMIZING VALUE CREATION AS PARAMETERS FOR SUCCESS


  • DIRECTLY ACCESSIBLE AND 100% ENTREPRENEUR-LED


  • STRONG TEAM ORIENTATION AND SUPERIOR SPONTANEITY IN ACCESSIBILITY AND RESPONSIVENESS


  • CONCRETE RECOMMENDATIONS FOR YOUR DAY-TO-DAY BUSINESS AND YOUR OVERALL STRATEGY


  • REGARDED AS EXPERTS BY THE LEADING MEDIA
 

WHAT WE DO 

The Büro für Markenentwicklung/Office for Brand Development in Hamburg makes brands more controllable. For higher profit margins. For more efficient corporate management. For more effective communication and clarity of image – both internally and externally. To win new customers and keep old ones. To conquer new markets and to be successful in times of digitalization.

Büro für Markenentwicklung Hamburg
Büro für Markenentwicklung Hamburg

THE BRAND EXPERTS 

The brand sociologists Prof. Dr. Arnd Zschiesche and Prof. Dr. Oliver Errichiello have many years of experience as international brand consultants and handle all questions concerning the strategic and operational management of brands and their long-term oriented implementation. They are authors with more than 20 specialist and nonfiction books on the subject of brands and share their knowledge in presentations and seminars. They are also regular contacts for renowned German media channels.

OUR PRESENTATIONS 

Whether for an annual conference, sales training, or employee seminar, Prof. Dr. Arnd Zschiesche and Prof. Dr. Oliver Errichiello elucidate the full potential of a brand – as a duo or as individuals – with a mixture of information and savvy entertainment. Prof. Dr. Alexander Deichsel, the founder of brand sociology, covers the basics of brand management in a unique way in his inspiring presentations.

Büro für Markenentwicklung Hamburg
Büro für Markenentwicklung Hamburg

BRAND KNOWLEDGE IN COMPACT FORM 

Our book publications convey – in a clear and easy-to-follow manner – how to use your company’s accomplishments for branding purposes, how to communicate the benefits of your products in a memorable way, and how to develop a distinctive image.

Imprint    |    Data Privacy    |    Markenradar Blog    |    Contact

As "the brand professor" and "consumer philosopher" I express myself in ARD and ZDF magazines (e.g. Markencheck, Plusminus) as well as on NDR (e.g. MARKT) or on WDR, SWR, MDR. You can also hear me regularly on Deutschlandfunk and NDR Kultur.


I studied socio-economics and brand sociology at the University of Hamburg and psychology at the Université Lyon. After my studies I worked for many years for the Institute for Brand Technology in Geneva in the field of brand management and brand strategy for global companies. This was followed by a short period in the protocol of the Bundestag in Berlin. Still impressed by the power of the brand and its socio-economic dynamics, hitherto largely unknown in Europe, I was finally drawn back into business.


I worked in advertising agencies and companies as a strategist and as a marketing manager. In 2006, I founded the research and consulting company Büro für Markenentwicklung in Hamburg. At the same time, I manage the innovation lab of Deutsche Seereederei.


In 2018, I was appointed to the world's first professorship for brand sociology by Mittweida University of Applied Sciences. I also teach at the University of Hamburg, the Lucerne University of Applied Sciences and Arts, and EMBA Hamburg. Guest lectures have taken me to England, Austria, Italy, Singapore and Indonesia.